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1. About this policy
This is the privacy policy of Univiz Ltd. The policy tells you who we are, how we collect personal information about you through this website, what we intend to use that information for, with whom we intend to share it andhow we keep it secure.
Please read the policy carefully. By accessing or using this web site you are deemed to agree to the terms of this privacy policy, and if you do not agree with it, then you must not send us any personal information.
Note that if you follow a link from this site to another site, this policy will no longer apply. We are not responsible for other sites’ information handling practices. Use of your information by the owner of the linked site will normally be governed by that site’s privacy policy, which we encourage you to read.
Further information about privacy and data protection issues including the online Register of Data Controllers can be found on the Information Commissioner’s website at http://www.informationcommissioner.gov.uk/. 2. Who we are
We are Univiz Limited, a company registered in England and Wales with the company registration number 06633575. VAT registration number GB937 6438 85.
Our offices are at 7 Darwin Court, Hawking Place, Blackpool Technology Park, Blackpool, Lancashire, FY2 0JN.
Our registered office is at 212a Red Bank Road, Bispham, Blackpool, Lancashire, FY2 0HJ. If you have any queries about the information we hold on you, please contact us at the Darwin Court address, or email us using the contact us form or telephone on 0871 218 0494 or by fax on 0871 218 0495
3. How we collect information from you
3.1. By registration
3.1a. We collect information about you that you provide when you register to use the community areas of our site.
3.1b. Through completion of online forms
3.1b.1. We collect information about you if complete any of the various forms on our site to contact us, make enquiries, order products and services, apply to us and give us feedback.
3.1b.2. We need you to give us certain information, which will be indicated on the form you are required to complete in order to place an order. It would help us if you give us any other information that you think will be relevant but you are under no obligation to do so.
3.1c. Through traffic data and site statistics
3.1c.1. We do keep a record of traffic data which is logged automatically by our server, such as your IP address, the URL you visited before ours, the URL you visit after leaving our site and which pages you visit.
3.1c.2. We also collect some site statistics such as page hits and page views.
3.1c.3. We can not identify any individual from traffic data or site statistics.
3.1d. By you contacting us by other methods other than the website
3.1e. We provide various telephone and fax numbers and email addresses for you to contact us. We will collect information from you that you provide through any of these methods.
3.1f. We may also collect other information you supply to us after your initial contact with us.
3.1g. We do NOT collect or retain any financial information such as credit card details. We use third party payment processors for any purchases you may make from us. You submit your credit/debit card details to the third party payment processors, NOT Univiz Ltd.
3.2 Cookies
3.2a. A cookie is a small text file which is transferred from a website and stored on your computer’s hard drive. It enables a website to “remember” who you are.
3.2b. Most browsers are automatically set to accept cookies but if you are using Microsoft’s Internet Explorer or Netscape Navigator, you should be able to configure your browser to restrict cookies or block all cookies if you wish. This will however, affect your ability to log into and use our community areas. Browser-specific instructions on how to restrict or block cookies may be found on the Interactive Advertising Bureau’s website at http://www.allaboutcookies.org/.
3.2c. We use session cookies (which are temporary cookies) in the communities section of our website to verify your identity when you log in and to keep track of which pages you visit, to personalise our service to you, including sending you or your business any marketing information you have indicated you would be happy to receive and to improve our website. Session cookies are deleted when you close your browser (i.e. the software program you use for searching and viewing various kinds of Internet resources such as information on a web site).
3.2d. We do not use persistent cookies, i.e. cookies remain on your hard disk until you delete them.
3.2e. No cookies on our site are served or used by third parties.
4. Security and storage of information
4.1. We will keep your information secure by taking appropriate technical and organisational measures against its unauthorised or unlawful processing and against its accidental loss, destruction or damage.
4.2. Please remember that normal Internet email is insecure. We do however, use third party payment processors with secure connections in our shopping channel.
4.3. We will store your information at least for the duration of any customer relationship we have with you, or as otherwise required by law (normally up to a maximum of 7 years for legal and tax reasons).
5. What your information is used for
5.1. If you purchase digital downloads or services from us, we will use your information to fulfil your order and to provide you with the digital downloads or service you have requested.
5.2. If you register to use one of our community areas, we will use your information to provide those membership services to you.
5.3. If you agree when you register with us or buy from us, we will also use your information for marketing purposes. If you do not want the information we hold on you to be used in this manner, you will have the option to unsubscribe from any mailing we may send to you
5.4. If you do not object, we will use the information we hold on you to contact you for feedback on your use of our software and/or services and/or website.
5.5. We may use aggregated data about users of our site, sales patterns and other statistical data to improve our site, but this will not identify individuals from that aggregated data.
6. With whom we may share your information
6.1. We will not share your information with any other organisation except in the following circumstances.
6.1.1. We will share your information with another organisation if they are supplying you with software or services that you have asked us to contract or supply on your behalf i.e. we are acting as agent for you.
6.1.2. We may share your information with another organisation that buys our company or our assets, or with another organisation from which we acquire a company or business, and in the course of any preceding negotiations with that organisation, which may or may not lead to a sale.
6.1.3. We may share your information with our funders or potential funders, such as our bank and with our professional advisers who have a reasonable need to see it.
6.1.4. We may share your information with any group companies of ours so that they can provide any products and services to you that you request.
6.1.5. We may on occasion use your information to send you details of products and services of carefully selected businesses which are complementary to our own products and services. If you do not want the information we hold on you to be used in this manner, you can unsubscribe from any or all mailings you may receive in this manner.
6.1.7. We will disclose your information to enforcement authorities if asked to do so, or to a third party in the context of actual or threatened legal proceedings or if otherwise required to do so by law.
7. Your rights
7.1. You have a right to rectify any errors in information we hold about you, and to change or correct any details you have already given us. Please inform us about changes to your details so that we can keep our records accurate and up to date.
7.2. You also have a right to be removed from any mailing list we hold at any time, you can remove yourself (a) by selecting the 'unsubscribe' link in any email that you may receive or (b) by contacting us and asking us to remove your details.
7.3. You have a right to see a copy of the information we hold about you on payment of a statutory fee, which is currently £10. Before we agree to this, you must provide us with sufficient evidence of your identity and sufficient details of the information you wish to see to enable us to locate it.
See also: Terms and Conditions | Terms of Use | Disclaimer
(Univiz Ltd Privacy Policy version 1.1 - November 2008)
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